Direct Video Advice Available
You can now access Video Advice directly from our website on all your devices
Debt. It's more common than you think.
In the South West, over 700,000 adults struggle to make ends meet. Join the 80,000 who have already benefitted from free debt advice from dedicated staff across our partnership of 9 FCA regulated debt advice charities across the South West.
Rent arrears
In the South West - where rents are some of the highest in the UK outside of London - thousands of people struggle to pay their landlords every month.
Council tax
This is one of the most common debts that we see. Last year, a third of those we helped had fallen behind with their Council Tax payments.
Utility bills
No-one should have to go without heating or electricity at any time. Get help to repay your utility debt now before these vital services are cut off.
Credit Cards
It's easy to fall behind on your credit card payments. Last year, over a quarter of those we helped owed on their cards.
Loans
Many people struggle to repay their loans. We can help you with bank loans, payday loans But Now Pay Later as well as alternatives to payday loans and loan sharks.
Free, expert advice you can trust
We regularly ask those that have received our advice to rate us publicly on Trustpilot, one of the world's biggest review websites, and we're delighted to be rated as Excellent!
How to access our advice
During the pandemic we've had to temporally close our advice centres. We are still here for you and you can still access our free and impartial advice in the following ways:
Phone
Give us a call on freephone 0800 138 3422, our Advisers are available to help weekdays from 9am until 4pm or use our form to request a callback.
Video
Need to speak to an Adviser face-to-face but can't make it to one of our centres? Use our new Video Advice service. Advisers are available to help weekdays from 9am to 4pm.
Text Message
Can't talk? No problem! Use SMS Text message to drop us a message us on 07445 124 284, our Advisers are available to help weekdays from 9am until 4pm.
Webchat
Our Advisers can help you via the webchat feature on our website. To start a webchat, click on the orange button at the bottom of the page. Our Webchat is live weekdays between 9am and 4pm.
Latest News...
Debt Free South West launches Direct Video Advice
Today, 28 July, we are delighted to announce a further expansion of our advice provision with the ability to access video advice directly from our website.
Changes to monetary limits for Debt Relief Orders to help vulnerable people in problem debt have come into force
The biggest changes to Debt Relief Orders (DRO) for over 6 years have come in to force from 29 June.
New Research Reveals How Those In The South West View Their Finances
A recent survey, of two thousand people across the UK, has found that 21% of young people aged 18-24 would rather tell their pet about their financial problems than their partner or family.