Get debt advice
safely
Some of our Advice Centres are still closed. We've adapted our service so you can now access our advice via phone, webchat, WhatsApp, email or video chat.
Debt. It's more common than you think.
In the South West, over 700,000 adults struggle to make ends meet. Join the 80,000 who have already benefitted from free debt advice from dedicated staff across our partnership of 9 debt charities across the South West
Credit & store cards
In the South West, thousands of people struggle to pay their credit or store card bills. Last year, over a quarter of people we helped had fallen behind on card repayments.
Utility bills
Thousands of people are struggling with the cost of gas, electricity or water. Last year, over a third of those we helped had fallen behind with these bill payments.
Rent arrears
In the South West, rents are some of the highest in the UK outside of London. Last year, around a quarter of people we helped were behind on their rent.
Council tax
In the South West, thousands of people struggle to afford their council tax. Last year a third of those we helped had fallen behind with payments.
Benefits Overpayments
People are often paid too much benefit – either because their circumstances have changed, or due to a simple mistake, but paying this back can be far from easy.
Free, expert advice you can trust
We regularly ask those that have received our advice to rate us publicly on Trustpilot, one of the world's biggest review websites, and we're delighted to be rated as great!
How to access our advice
Face to Face
We have over 20 locations across the South West, use our Advice Centre Locator to find your nearest one and check opening times.
Phone
Give us a call on freephone 0800 138 3422, our Advisers are available to help weekdays from 10am until 5pm.
Webchat
Our Advisers can help you via the webchat feature on our website. To start a webchat, click on the orange button at the bottom of the page.
Can't talk? No problem! Use WhatsApp to drop us a message us on 0800 138 3422, our Advisers are available to help weekdays from 10am until 5pm.
Video
Need to speak to an Adviser face-to-face but can't make it to one of our centres? Use our new Video Advice service. Advisers are available to help weekdays from 10am to 5pm.
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Find an Advice Centre
We have over 20 Advice Centres across the South West. Due to COVID-19 many of these are closed or have reduced opening hours. Use our Advice Locator Tool to find your nearest one.
News & Blogs
Read the latest news and blogs from Debt Free South West and our Debt Free Alliance partners.
Careers In Debt Advice
Our team is growing and we're currently activley recruiting for a number of roles so that we can continue to give our clients access to free, high quality advice.